Capture
Bring enquiries from websites, campaigns, social media, calls, WhatsApp and offline sources into one lead management system.
Turn Your CRM into an
Intelligent Revenue System.
Amura’s CRM implementation services connect lead capture, lead scoring, CRM automation, lifecycle communication, sales follow-up and revenue analytics through one connected growth system.
The CRM Challenge
Your CRM Stores Data. Growth Still Leaks Between Stages.
Leads are captured
but not prioritised
Follow-ups depend
on manual action
Marketing and sales work
with different information
High-intent enquiries
are identified too late
Customer journeys stop
after form submission
Funnel leakage becomes
visible only after reporting
The Intelligent CRM System
One Intelligence Across Every Customer Journey.
Amura Intelligence connects campaign activity, website behaviour, CRM data, customer communication and sales outcomes into one shared customer view.
Qualify
Use customer fit, behaviour, engagement and lead scoring to identify stronger opportunities.
Route
Assign leads to the right product, territory, team or salesperson using predefined business rules.
Nurture
Activate personalised email, SMS and WhatsApp CRM integration journeys based on customer stage and behaviour.
Convert
Trigger follow-up tasks, alerts, escalations and next-best sales actions.
Learn
Use pipeline movement, conversion and revenue outcomes to improve future scoring, workflows and customer journeys.
What Our CRM Services Include
Everything Needed to Connect Leads, Journeys and Revenue.
End-to-end CRM consulting, setup, integration, lifecycle automation and analytics.
CRM Consulting Services
Define the CRM architecture, customer journey, sales process, user roles and success measures before implementation.
CRM Software Implementation
Configure and deploy the selected CRM around business workflows, teams and customer stages.
CRM Integration Services
Connect websites, paid media, call systems, analytics, payment platforms and other business applications.
CRM Automation
Automate lead assignment, notifications, reminders, nurturing, follow-ups and escalation workflows.
CRM Workflow Automation
Build stage-based workflows that keep marketing, sales and service teams aligned.
Lead Management System
Create a structured process for lead capture, qualification, ownership, tracking and progression.
Lead Scoring
Prioritise leads and accounts using profile fit, engagement, intent and sales-readiness signals.
Marketing Automation Services
Build automated email, SMS and WhatsApp journeys across acquisition, nurturing, onboarding and retention.
Customer Lifecycle Management
Connect communication across enquiry, consideration, conversion, onboarding, retention and reactivation.
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Sales CRM Implementation
Translate the sales process into clear stages, ownership rules, tasks, dashboards and opportunity workflows.
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Outcomes We Engineer
Measure Customer Movement, Not Database Size.
Our CRM implementation services are designed to improve:
- Lead response time
- Qualification accuracy
- Follow-up consistency
- Marketing and sales alignment
- Funnel conversion rates
- Sales productivity
- Customer lifecycle engagement
- Opportunity progression
- Pipeline visibility
- Revenue attribution
Proof, Not Process.
Add a CRM, lead-management or nurturing case study showing measurable improvement in response time, conversion, pipeline or revenue.
Leading Commercial Real Estate Developer
Unified CRM automation and lead routing system.
< 5 minLead Response Time
+45%Qualified Conversion
₹35 Cr+Pipeline Closed
Implemented end-to-end CRM lead routing, WhatsApp automation, and SDR task workflows to eliminate lead leakage across regional sales teams.
Global Industrial Solutions Brand
Lead scoring & multi-channel nurturing integration.
15000+Leads Enriched & Scored
+180%SDR Productivity
₹16 Cr+Revenue Attributed
Connected marketing automation and CRM pipeline stages with automated lead scoring, prioritizing high-intent accounts for immediate sales outreach.
B2B Enterprise Software Provider
Automated lifecycle journeys and retention workflows.
+210%Customer Onboarding Rate
-35%Churn Reduction
+92%Data Accuracy
Built stage-based WhatsApp and email CRM nurturing journeys, keeping sales, customer success, and leadership aligned on customer health.
FAQs
Frequently Asked Questions
CRM implementation services include CRM strategy, platform configuration, data structure, pipeline design, workflow automation, integrations, user setup, dashboards and team enablement.
CRM workflow automation triggers actions based on events such as a new enquiry, lead-stage change, missed follow-up, customer activity or sales update.
A lead management system helps businesses capture, qualify, assign, nurture and track leads from initial enquiry to conversion.
Marketing automation services include automated email, SMS, WhatsApp, lead nurturing, customer segmentation, behavioural triggers and lifecycle communication.
Amura Intelligence connects campaign, customer, CRM and sales data to improve lead prioritisation, workflow automation, lifecycle communication and next-best-action decisions.
CRM automation uses rules and workflows to manage lead assignment, communication, reminders, follow-ups, nurturing and reporting with less manual intervention.
CRM consulting services help define platform requirements, customer journeys, sales stages, ownership rules, integrations, automation and measurement frameworks.
Lead scoring prioritises customers based on fit, intent and engagement, helping marketing and sales teams focus on opportunities with stronger conversion potential.
WhatsApp CRM integration connects customer conversations with CRM records, allowing teams to automate approved messages, track engagement and manage follow-ups within the customer journey.
AI agents support CRM implementation by continuously enriching leads, updating scores, routing opportunities, triggering approved journeys, monitoring follow-ups and analysing pipeline movement. Within Amura Intelligence, these agents share one customer context while human teams retain control over strategy, governance and critical decisions.
Ready to Move Forward
Build a CRM That Knows What Should Happen Next.
Amura connects CRM consulting services, CRM integration services, lead scoring, marketing automation services, WhatsApp CRM integration and sales workflows through Amura Intelligence. Its agentic CRM layer continuously monitors, prioritises and activates the next best action—helping marketing and sales move every opportunity forward.