Our Work

Runwal Tulip Case Study

2,178

Leads

36%

Bounce Rate

4.55%

Conversion Ratio

Rs. 15.36

Cost per click

Tulip is the newest and most thoughtfully conceptualized tower at Runwal Forests located in Kanjurmarg West. The homes pioneer holistic and healthy residential experiences in the heart of Mumbai. The significance of healthy living has become more essential than ever in today’s times. Tulip embraces a one-of-its-kind wellness-inspired lifestyle with indulgent residences and a host of health and fitness facilities.

Challenges

To achieve 650+ leads on a monthly basis

Content consumption on the landing page (pages/session)

Engaging users after they land on the site (avg session duration)

Landing page load time and bounce rate

Campaign & Execution

Research

40% of people search only on a smartphone

Phone-based CPCs cost 24% less than desktop and have a 40% higher CTR

Mobile vs desktop usage stats in 2020 reveal 50% inquiries are made on mobile

Mobile usage in India is 66.54% compared to the desktop share of 32.92%

Over the course of one year, mobile users share increased by over 10%

More than half of all video views come from mobile devices

In 2019, over 73 percent of India’s total web traffic came from mobile phones

40% of people search only on a smartphone

Phone-based CPCs cost 24% less than desktop and have a 40% higher CTR

Mobile vs desktop usage stats in 2020 reveal 50% inquiries are made on mobile

Mobile usage in India is 66.54% compared to the desktop share of 32.92%

Over the course of one year, mobile users share increased by over 10%

More than half of all video views come from mobile devices

In 2019, over 73 percent of India’s total web traffic came from mobile phones

Campaign Strategy

We realised that an unconventional idea was needed to provide a unique, virtual product experience in order to attract homebuyers.

A mobile first strategy facilitates connections with customers, as smartphones are always close at hand and for many are the first thing people grab in the morning
With the rising usage of smartphones and mobile devices, we should be present at every place where our target audience is spending more time.
Reaching out to our target audience with the mobile legible ad creatives
Video ads for higher interaction and engagement which would help in generating more leads
Allocating 80% spends for mobile considering the usage and behavior of our target audience
Creating a mobile-optimized landing page to suit the experience of all users from various devices.

Diagram/flow-

Audience segmentation

Location

Age and gender

SEC & annual income

Growth marketing experiments

Targeting-based

Ad format based

Optimization

Scaling the top-performing campaign, ad-sets, and ad creatives

Target Audience Segmentation

Geographic Segmentation

Primary Audience:

Mumbai - Kanjurmarg, Powai and nearby areas

Secondary Audience:

Pune & Rest of Maharashtra - Kolhapur, Satara, Sangli, Aurangabad

Demographic Segmentation

Gender -

Male, Female

Age -

30-45 years

SEC -

A1, A2

Family Income -

25 Lac+ yearly

Gender -

Male, Female

Age -

30-45 years

SEC -

A1, A2

Family Income -

25 Lac+ yearly

Psychographic Segmentation

Health-conscious customers
Working couples who are buying their first apartments
Working professionals who want space to work from home in the current situation
A young couple staying in a standalone building with no amenities wants to stay in a gated community with modern amenitiess
A young couple staying in joint families and wants to move to own individual apartment

Growth Marketing Experiments

Objective-

To understand which targeting serves better reach, higher no. of leads, and a lower CPL

Audience targeting

1.Interest vs. Job Profile -

Result - 3x more leads from interest-based targeting with a 2% lower CPL of job profile targeting

Reason - Wider audience size

2.Custom audience vs. Look-a-like -

Result - Custom audience resulted in 2x leads and a 8.8% lower CPL compared to look-a-like targeting.

Reason - Larger pool of a similar audience of those who have interacted with the brand/project earlier

Keyword targeting

1.Brand vs. Generic keywords

Result - Brand Keywords gave 6x more leads than Generic keywords

Reason - Good brand presence and recall

Ad Format

1.Responsive Ad vs. Banner Ads -

Result - Better CTR for responsive ads

Reason - Greater exposure by being eligible to show on a wider range of websites

2.Video Ad vs. Static Ad -

Result - Video ad on Facebook served the maximum number of leads w.r.t any other ads

Reason - Incorporates audio and visual elements that appeal to multiple senses of the viewer

Audience targeting

1.Interest vs. Job Profile -

Result - 3x more leads from interest-based targeting with a 2% lower CPL of job profile targeting

Reason - Wider audience size

2.Custom audience vs. Look-a-like -

Result - Custom audience resulted in 2x leads and a 8.8% lower CPL compared to look-a-like targeting.

Reason - Larger pool of a similar audience of those who have interacted with the brand/project earlier

Keyword targeting

1.Brand vs. Generic keywords

Result - Brand Keywords gave 6x more leads than Generic keywords

Reason - Good brand presence and recall

Ad Format

1.Responsive Ad vs. Banner Ads -

Result - Better CTR for responsive ads

Reason - Greater exposure by being eligible to show on a wider range of websites/p>

2.Video Ad vs. Static Ad -

Result - Video ad on Facebook served the maximum number of leads w.r.t any other ads

Reason - Incorporates audio and visual elements that appeal to multiple senses of the viewer

Optimization

Bid adjustment for the Google search campaign for better performance for the ads under the best-performing ads section
Increasing bids on the in-market audience as they show higher intent in buying a home served us a good number of leads
In the Display campaign, we used Contact Us as the CTA in all responsive ads
Automatic Bidding strategy (maximum conversion) worked for us and it serves the maximum leads in the search campaign
Setting up the remarketing campaign helped us in bringing back the drop in the audience and thus increase in the number of leads

Mobile-first Landing Page

The Landing Page plays a very crucial part of the conversion cycle. For Runwal Tulip, we developed a mobile-first landing page targeting maximum mobile users.

Landing page checklist:

Clarity

A clear, tightly-written headline and sub-headline that answers 'What is it?' and 'What does it do for me(the user)?'
The promise made in the headline is expanded upon in the subsequent section
The headline is compelling without being misleading

Scent

The copy & promise of the ads are articulated on the page
The images from the ad are shown on the landing page and are mobile-first
The design of the landing page is consistent with the ad

Relevance

The offer is something the target audience wants/needs/relates to

Visualization

The product is depicted via authentic imagery or video
The product features are depicted via authentic imagery, bullet lists, etc.

Lead Form/CTA

Form Visibility: The form is immediately visible on the mobile screen with the appropriate form size
Appropriate Number of Fields: The number of form fields is appropriate for the offer. There were no optional fields
Visible & Noticeable CTA: The CTA is visible, it stands out and is reiterated throughout the page

Professional Mobile-first Design

The layout is smooth & revolves around a single idea
Fonts are consistent
Images are authentic and in ratio with the mobile screen
The page flow is intuitive to the user with minimum scrolls

Visual Hierarchy

Homepage Banner: Home-page banner covers basic and most important information
- Price
- Configuration
- Location
- Offer
- Concept
Visual cues to highlight key areas: The page & design guide the eye to high priority sections
Page design fits a singular theme: The fonts, colors, imagery & copy complement each other